Privacy Policy

About Us

Name of Company
Sarah Wigley Associates Ltd t/a Sarah Wigley Associates
Address189 Beechwood Avenue, Coventry. CV5 6FR
Key Contact
Sarah Wigley
Contact details
Email: training@sarahwigleyassociates.co.uk
Tel:  07817574476
Company Number
10077015


 


This privacy notice describes how we collect and use personal information about you during and after your working relationship with us, in accordance with data protection law, including the General Data Protection Regulation (GDPR). We describe the type of data we collect, store and how we use this data. We describe how we will use the data when liaising with third parties and your rights as a data subject.  We will comply with data protection law. GDPR outlines several principles. These are

That the information that we collect and hold about you is:

  • Used lawfully, fairly and in a transparent way.
  • Collected only for valid purposes that we have clearly explained to you and not used in any way that is incompatible with those purposes.
  • Relevant to the purposes we have told you about and limited only to those purposes.
  •  Accurate and kept up to date.
  • Kept only as long as necessary for the purposes we have told you about.
  • Kept securely.



Outline of the information we might collect about our clients for legitimate business interests

 

Data       Why we collect                this information         Where we keep the data

How long we keep

the data

Relevant name, email 
address, telephone number

and work location of relevant personnel

Legitimate interestOffice 365 mail (password protected).12 months after the last contact by personnel
Company and course details including key organisers
Legitimate interest
Laptop, encrypted

12 months after the last contact by personnel
Full names and locations of work of delegates attending courses
Legitimate interest
Office 365 mail (password protected).
Maximum of 12 months
Attendance sheets
Legitimate interestOffice 365 mail (password protected).  Hard copy is transported to venues
Maximum of 2 weeks

Evaluation forms
Legitimate interest
Office 365 mail (password protected. Hard copy is transported securely to office.
Maximum of 12 months

















CRM System
We do not operate any CRM system, mailing list or newsletter so do not collect or process data for these purposes. For the wider purposes of evidencing outcomes, all identifying data is removed.

Website
We will only use contact information supplied to us via our website “Contact Form” to reply to the query sent. Our website has a SSL certificate

Electronic Storage
All electronic work devices are accessed through password security. Laptop security is up to date with anti-virus software and regularly scanned.  Laptops are stored securely when not in use.

Contracts
Where an organisation asks us to sign their contract or Terms and Conditions, we will supply them with this Privacy Policy to outline how we will process their data.

Attendance records
Attendance records are either handed directly to the client in hard copy immediately after the training, or scanned and emailed to the client within 48 hours of the end of the training. Where scanned copies are provided, acknowledgement of receipt is requested and the scan is destroyed within a maximum of 2 weeks.

Evaluations/Training Feedback
Evaluations/training feedback sheets where requested are either handed directly to the client in hard copy immediately after the training, or scanned and emailed to the client within 48 hours of the end of the training. Where scanned copies are provided, acknowledgement of receipt is requested and the scan is destroyed within a maximum of 2 weeks. The recipients (clients who commission the training) to whom the personal data has/will be disclosed have a responsibility to comply with data laws. 
Anonymised information is retained and used without identifiable data. This is made expressly clear at the time of completion.

Associates
Associates adhere to this policy and sign to  acknowledge they have read and will comply with the conditions in this policy.

Updates
This policy is updated annually as a minimum and updates will be posted on our website.

Access to your personal data
The General Data Protection Regulations (GDPR) gives you the right to access the personal information we hold about you. You have the right to ask us to amend/delete the information we hold about you.  Please contact us at training@sarahwigleyassociates.co.uk

You can also contact The Information Commissioner’s Office Telephone  on 0303 123 113

 This policy is updated at least annually

Updated 14.06.18 by Sarah Wigley

Updated 14.01.19 by Sarah Wigley


Updated 14.01.20 by Sarah Wigley